About 'how to finance a startup business'|How to Finance Your Startup in a Depression
Hiring employees is one of the most impactful responsibilities you have to face as a small business owner. I am a partner in a firm that uses Internet technology to increase sales for other businesses. We hire people with technical expertise in website development and marketing. In the beginning I made a lot of mistakes when attempting to build a team of staff members for my company. To be honest, I was looking for people who would magically be able to step into their positions without requiring much training from me. Fortunately, my mistakes taught me how to discern a winning candidate from a dud. Determining a Candidate's True Personality When you get right down to it, there are two basic personality types you'll meet when conducting job interviews - those who will produce and those who won't. A small business owner needs highly productive employees. You can't afford to carry dead weight on your payroll. Everyone needs to be contributing to the viability of the business. The task you have is to sort these personality types during the interview. It can be tricky, since most people will put their best face forward when they know they are under observation. Their social attitude may not be the one they exercise on a daily basis while on the job. You will have to ask them some leading questions to get them to reveal their true nature. Productive vs. Non-Productive Personalities It's not that difficult to spot people who don't get a lot accomplished because they tend to be consumed by emotions that put a halt to activity. In my experience, people who are normally depressed, anxious, angry, or hostile typically don't have the ability to get things done; their emotional state is the basis for a general lack of competence and costly mistakes. As an example, I once hired a gentleman to fill a technical position for which he was qualified, but he failed to perform even after several weeks of training. He continually complained about everything in his life and how he felt victimized by circumstances. He was not willing to learn and went into total denial about having a responsibility to do something different when he made a mistake. Needless to say, his contribution to the business was minimal. High achievers, on the other hand, are mostly cheerful and enthusiastic. They strive to complete their work and do better. They add value to the business and may eventually become experts in particular areas of the company. They are resourceful, solution oriented, and productive. An example of this type of person is a woman I hired through a government agency, which helps laid-off individuals get re-trained for new employment. The process for getting her into my office full time was drawn out and frustrating, but she remained cheerful throughout the red tape. Before coming to work, she asked me to send her training information that would prepare her. When she arrived for her first day she had thoroughly digested the material I sent, took over the position smoothly, and became a vital part of the company. Her attitude remains upbeat no matter the circumstances. What Questions to Ask? To differentiate between the personality types you need to start by asking job candidates how they handled challenges at their past jobs and how they believe they increased their past employers' profits. Then ask them the same questions about your company. How do they believe they will add value or increase profits for your small business. Prepare a list of potential problem scenarios that might apply to their job and ask them how they would sort through them. By getting them to think about the reality of the job and talking about it, much about their character will be revealed. The more you prompt them to talk, the more you will learn about them. The fact is, until they get on the job you won't be sure you've made the best choice, but asking questions of this nature will give you a certain level of insight that will be valuable. More articles by Robbi Gunter: First Person: 5 Ways to Kill Your Startup First Person: The 3 Big Challenges All New Businesses Face First Person: Cash Flow Management for My Small Business |
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